Desktop version

Home arrow Management

  • Increase font
  • Decrease font


<<   CONTENTS   >>

Summary

The chapter discussed generally the need for proper communication in construction project management, particularly in the M&E process. The types and mode (model) of communication are discussed. Also the purpose of communication in M&E is explained to include information sharing and awareness creation, education and training and persuasion. Furthermore, the benefits and barriers of M&E implementation are reviewed. Some approaches to achieving effective communication in the M&E process are discussed as well. The next chapter introduces yet another variable essential for effective implementation of M&E relating to construction which is monitoring and evaluation leadership.

References

Adler, N. J. (2003). Communicating across cultural barriers. Interkulturelle Kommunikation: Texteund Übungen zum interkulturellen Handeln. Sternenfels: Wissenschaft & Praxis, pp. 247-276.

Al-Fedaghi, S., Alsaqa, A. & Fadel, Z. (2009). Conceptual model for communication. International Jourrtal of Computer Science and Information Security, 6(2), pp. 29-41.

Ballan, S. & El-Diraby, T. E. (2011 ). A value map for communication systems in construction. Journal of Information Technology in Construction (ITcon), 16, pp. 745-760.

Bohn, J. S. & Teizer, J. (2009). Benefits and barriers of construction project monitoring using high-resolution automated cameras. Journal of Construction Engineering and Management, 136(6), pp. 632-640.

Bösche, F. N. & Haas, C. T. (2008). Automated retrieval of project three-dimensional CAD objects in range point clouds to support automated dimensional QA/QC. ITcon, 13, p. 16.

Bruce, K. (2013). Use of mobile technology for monitoring and evaluation in international health and development programs. ProQuest LLC. Available online at: http://www.proquest. com/en-US/products/dissertations/individuals.shtml.

Corcoran, N. (2007). Theories and models in communicating health messages. Communicating health: Strategies for health promotion, pp. 5-31.

Cui, C., Liu, Y., Hope, A. & Wang, J. (2018). Review of studies on the public-private partnerships (PPP) for infrastructure projects. International Journal of Project Management, 36(5), pp. 773-794.

Dainty, A., Moore, D. & Murray, M. (2006). Communication in construction-theory arid practice. Milton Park, Abingdon, Oxon: Taylor & Francis.

Delisle, C. L. & Olson, D. (2004). Would the real project management language please stand up? International Journal of Project Management, 22(4), pp. 327-337, doi: 10.1016/ S0263-7863(03)00072-3

Ean, L. C. (2011). Computer-mediated communication and organisational communication: The use of new communication technology in the workplace. The Journal of the South-East Asia Research Centre for Communication and Humanities, 3, pp. 1-12.

Emmitt, S. & Gorse, C. A. (2007). Communication in construction teams.

Goh, K., Goh, H., Toh, S. & Peniel Ang, S. (2014). Enhancing communication in construction industry through B1M. Presented at the 11 th International Conference on Innovation & Management.

Goulden, N. (1992). Theory and vocabulary for communication assessments. Communication Education, 41(3), pp. 258-269.

Hoezen, M. E. L., Reymen, 1. & Dewulf, G. P. (2006). The problem of communication in construction The Netherlands: University of Twente.

Hoezen, M., Rutten, J. V., Voordijk, H. & Dewulf, G. (2010). Towards better customized service-led contracts through the competitive dialogue procedure. Construction Management and Economics, 28( 11 ), pp. 1177-1186.

Hovland, C., Janis, 1. & Kelley, H. H. (1953). Communication and persuasion: Psychological studies of opinion change. New Haven, CT: Yale University Press.

Husain, Z. (2013). Effective communication brings successful organizational change. The Business & Management Review, 3(2), p. 43.

Jablin, E & Sias, P. (2001). Communication competence. In: Jablin, F. and Putnam, L. (Eds.). The new handbook of organizational communication. Thousand Oaks, CA: SAGE.

Jaselskis, E. J. & Gao, Z. (2003). Pilot study on laser-scanning technology for transportation projects. Presented at the Mid-Continent Transportation Research Symposium. Ames, Iowa: Iowa State University.

Klynveld Peat Marwick Goerdele (KPMG) (2014). Effective reporting for construction projects: increasing the likelihood of project success. Project Advisory.

Kwofie, T. E., Aigbavboa, C. O. & Thwala, W. D. (2019). Communication performance challenges in PPP projects: Cases of Ghana and South Africa. Built Environment Project and Asset Management, 9(5), pp. 628-641.

Lasswell, H. D. (1948). The structure and function of communication in society. In L. Bryson (Ed.), The communication of ideas: A series of addresses (pp. 37-51). New York, NY: Institute for Religious and Social Studies.

Liu, Y. (2009). Critical factors for managing project team communication at the construction stage. Ph.D. Thesis. Submitted to the Polytechnic University of Hong Kong.

Lohiya, G. (2010). Team building in project management practice in the UAE construction industry.

Lytle, A. M. &Saidi, K. S. (2007). NIST research in autonomous construction. Autonomous Robots, 22(3), pp. 211-221, doi:10.1007/sl0514-006-9003-x

Mugambi, F. & Kanda, E. (2013). Determinants of effective monitoring and evaluation of strategy implementation of community-based projects. International Journal of Innovative Research and Development, 2(11).

Murray, M., Tookey, J., Langford, D. & Hardcastle, C. (2000). Project communication variables: A comparative study of US and UK industry perceptions.

Navon, R. (2008). Automated productivity control of labor and road construction. Presented at the 25th International Symposium on Automation and Robotics in Construction. Vilnius, Lithuania: Vilnius Gediminas Technical University Publishing House Technika, pp. 29-32.

Njama, A. W. (2015). Determinants of effectiveness of a monitoring and evaluation system for projects: A case of Amref Kenya WASH programme. Kenya: University of Nairobi.

Norouzi, N., Shabak, M., Embi, M. R. B. & Khan, T. H. (2015). Tire architect, the client and effective communication in architectural design practice. Procedia — Social and Behavioral Sciences, 172, pp. 635-642, doi:10.1016/j.sbspro.2015.01.413

Otieno, E A. O. (2000). The roles of monitoring and evaluation in projects. In: 2nd International Conference on Construction in Developing Countries: Challenges Facing the Construction Industry in Developing Countries, pp. 15-17.

Otter, A. & Emmitt, S. (2008). Design team communication and design task complexity: The preference for dialogues. Architectural Engineering and Design Management, 4(2), pp. 121-129.

Peansupap, V. & Walker, D. H. (2004). Strategic adoption of information and communication technology (ICT): Case studies of construction contractors. In: Khosrowshahi, F. (Ed.). 20th Annual Association of Researchers in Construction Management (ARCOM) Conference. Edinburgh, Scotland: Heriot-Watt University, pp. 1235-1245.

Perumal, V. R. & Abu Bakar, A. H. (2011). The needs for standardization of documents towards an efficient communication in the construction industry. World Applied Science Journal, 12(9), pp. 1988-1995.

Pietroforte, R. ( 1997). Communication and governance in the building process. Construction Management and Economics, 15(1), pp. 71-82, doi:10.1080/014461997373123

Роки, S. E. & Arditi, D. (2006). Construction scheduling and progress control using geographical information systems. Journal of Computing in Civil Engineering, 20(5), pp. 351-360.

Popple, G. W. & Towndrow, S. P. (1994). Communication for the construction industry. BT Technology Journal, 13(3), pp. 45-50.

Raftree, L. & Bamberger, M. (2014). Emerging opportunities: Monitoring and evaluation in a tech-enabled world.

Schramm, W. (1954). How communication works. In: W. Scramm, (Ed.), The Process and Effects of Mass Communication (pp. 3-26). Urbana, IL: University of Illinois Press.

Senior, B. A. & Swanberg-Mee, A. (1997). Activity analysis using computer-processed time lapse video: Proceedings of the congress, Minneapolis, Minnesota, October 4-8, 1997. In: Managing Engineered Construction in Expanding Global Markets. Presented at the Construction Congress, Reston, Va: ASCE, pp. 462-469.

Sepasgozar, S. M. & Bernold, L. E. (2013). Factors influencing construction technology adoption. In: 19th C1B World Building Congress, Brisbane.

Shannon, C.E. (1948). A mathematical theory of communication. Reprinted with corrections from The Bell System Technical Journal, 27, 379-423, pp. 623-656.

Sonnenwald, D. H. (1996). Communication roles that support collaboration during the design process. Design Studies, 17(3), pp. 277-299.

Sunjka, В. P. & Jacob, U. (2013). Significant causes and effects of project delays in the Niger Delta Region, Nigeria. In: SAIIE25 Proceedings. Stellenbosch, South Africa: SAI1E, pp. 641-655.

Teizer, J., Kim, C., Haas, C., Liapi, K. & Caldas, C. (2005). Framework for real-time three-dimensional modeling of infrastructure. Transportation Research Record: Journal of the Transportation Research Board, 1913, pp. 177-186, doi:10.3141/1913-17

Tengan, C. & Aigbavboa, C. (2016). Evaluating barriers to effective implementation of project monitoring and evaluation in the Ghanaian construction industry. Procedia Engineering, 164, pp. 389-394, doi: 10.1016/j.proeng.2016.11.635

Tengan, C. & Aigbavboa, C. (2017). Level of stakeholder engagement and participation in monitoring and evaluation of construction projects in Ghana. Procedia Engineering, 196, pp. 630-637, doi: 10.1016/j.proeng.2017.08.051

Thomas, S. R., Tucker, R. & Kelly, W. (1998). Critical communications variables. Journal of Construction Engineering Management, 129(1), pp. 58-66.

Thomas, S. R., Tucker, R. & Kelly, W. (1999). Compass: An assessment tool for improving project team performance. Project Management Journal, 30(4), pp. 15-23.

Umhlaba Development Services (2017). Introduction to monitoring and evaluation using the logical framework approach. Noswal Hall, Braamfontein, Johannesburg, South Africa

Windapo, A., Odediran, S. & Akintona, R. (2015). Establishing the relationship between construction project managers’ skills and project performance. In: ASC Proceedings of the 51 st Annual Conference.

Xie, C.,Wu, D., Luo, J. & Hu, X. (2010). A case study of multi-team communications in construction design under supply chain partnering. Supply Chain Management: An International Journal, 15(5), pp. 363-370.

 
<<   CONTENTS   >>