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Business Intelligence and Big Data: Drivers of Organizational Success

Changing Business Environments and Decision Support Systems Changing Business Environments Resource-based View Information and Knowledge – Organization’s Strategic Resources Knowledge Management Creative Employees and Creative Organizations Information Communication Technology (ICT) as a Driver of Change and Innovation Information Communication Technology (ICT) in Business Value Creation Computer Decision Support Systems Designing Decision Support Systems References Business Intelligence in Management of Organizations The Essence of Business Intelligence Business Intelligence Generations Architecture of Business Intelligence Systems Data Warehouse Extraction-Transformation-Load Online Analytical Processing Data Extraction Visualization and Dashboards Models of Business Intelligence Systems Development of Business Intelligence Systems Business Intelligence Competence Center References Big Data for Business Intelligence Era of Data-intensive Computing Big Data Term – Interpretation Big Data V Model Techniques for Big Data Analyzing Big Data Technologies Big Data Management References Analysis of Business Intelligence and Big Data Adoption in Organizations Areas of Business Intelligence and Big Data Utilization in Organizations Business Intelligence and Big Data in Relational Marketing Customer Relationship Management Systems Business Intelligence and Big Data–Based Analyses in Customer Business Intelligence and Big Data in Planning and Budgeting Business Intelligence and Big Data in Sales and Distribution Business Intelligence and Big Data in Insurance Business Intelligence and Big Data in Credit Risk Assessment Business Intelligence and Big Data in Engineering and Manufacturing Business Intelligence and Big Data in Telecommunications Business Intelligence and Big Data in Energy Sector Business Intelligence and Big Data in the Financial and Banking Sector Business Intelligence and Big Data in Logistics Industry Business Intelligence and Big Data in Health Care Business Intelligence and Big Data in Human Resources Management References Measurement and Assessment of Business Intelligence and Big Data Development in Organizations Maturity Models Maturity Models for Business Intelligence Business Intelligence Maturity Models Based on Analytical Capabilities Big Data Maturity Models Critical Success Factors for Implementing Business Intelligence and Big Data in Organizations CSFs for Business Intelligence and Big Data Use Big Data-Based Business Value Creation Conclusions References

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