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Discussion Questions

  • 1. Which do you think can be most effective in bringing about social change in a destination—tourism social entrepreneurs or tourism social intrapreneurs? Explain.
  • 2. If you were the head of a destination management organization, how would you engage TSE’s in the process of planning for the destination’s success. What challenges would you expect to encounter?
  • 3. What aspects of the tourism discourse did this chapter not address? Why are they important in the study of tourism social entrepreneurship?


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Ziene Mottiar is a lecturer in the School of Hospitality Management and Tourism, Dublin Institute of Technology, Ireland. Her research interests focus on entrepreneurship, regional development and social entrepreneurship. She has published in books and journals such as Journal of Sustainable Tourism, Current Issues and The International Journal of Contemporary Hospitality Management. She focuses on motivations of social entrepreneurs, comparing them to other types of entrepreneurs and the impact that they have on tourism destinations. Ziene also encourages students to engage in social entrepreneurship and to be aware of the positive influence and role they can play as a ‘changemaker’.

Karla Boluk is an Assistant Professor in the Department of Recreation and Leisure Studies at the University of Waterloo. Her research interests centres on the concept of sustainability including responsible production, volunteer tourism, and social entrepreneurship. Ultimately her research explores ways to sustainably engage and empower communities’ positioning tourism as a mechanism for the creation of positive change. In praxis, Karla has created a number of student platforms such as the Big Ideas Challenge and Hack4Health which encourage students to consider their entrepreneurial capability, reflect on community needs and develop critical interventions in response.

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