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Interaction Frequency

Present study extends on previous research by adapting the strategy of Andressen and colleagues (2012, p. 74) assessing frequency of computer-mediated communication. The present work also takes into account face-to-face meeting frequency and the media channels used. Respondents were asked to rate communication frequency on a 5x5 matrix (Table 8) containing a list of media channels and frequency indicators. Participants could choose between (1) face-to-face, (2) e-mail, (3) tele- phone/telephone conference, (4) videoconference, and (5) Skype/Lync or other chat media. If a channel was not represented in the matrix but was used by respondents, they had the chance to add up to two more media channels in open text fields. Respondents could choose between the frequencies daily, weekly, monthly, annually, and never.

Table 8. Interaction Frequency Matrix

Media

Daily

Weekly

Monthly

Annually

Never

1

Face-to-face

?

?

?

?

?

2

E-Mail

?

?

?

?

?

3

Telephone/Telephone conference

?

?

?

?

?

4

Videoconference

?

?

?

?

?

5

Skype/Lync or other chat media

?

?

?

?

?

 
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