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The interview protocols were developed based on the objective of the study and published interview protocols of other studies in the literature. The introduction of each protocol is intended for the interviewer to introduce him/herself and define the research objectives for the respondent. This was followed by a set of open-ended questions. Each interview protocol had a set of questions classified under different domains as summarized in Table 6.2.
Methodology of Analysis
First, the interviews done were transcribed. Interview transcripts were paraphrased and organized into key points, and the frequency of occurrence of each point was noted. After that, each key point was coded using themes/codes that represent it and key points were rearranged according to theme/code. Then, each key point was checked that it was under the theme/code that best represented it, and finally, key points under each theme were further categorized into subcategories.
Table 6.2 Interview question domains
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