Home Health Case Studies in Maintenance and Reliability: A Wealth of Best Practices
The factory building construction progressed quite well, in spite of many problems, some outside the company's control. Within a year of ground breaking, most of the building work was completed. For various personal reasons, I decided to take up a new assignment with another company, so I did not see the last stages of this project through to completion.
I visited the factory five or six years later, and was quite impressed with the design. Several machinists and technicians recognized me as I walked through the factory. They offered greetings and expressed their satisfaction with the building. They were proud in the knowledge that their ideas and contributions had helped make their work environment pleasant. The best part was that the overall cost was much lower than if we had persisted in 'doing business as usual.'
1. People like to operate within their comfort zones. It is the leader's job to recognize the symptoms and shake them out of this situation. 
freedom to exercise their creativity.
3. In order to establish trust in any partnership, we need clarity from the outset. If the objectives are clearly stated up front, people usually rise to the challenge.
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