Home Health Case Studies in Maintenance and Reliability: A Wealth of Best Practices
Initiatives to Improve Performance
The four decisions in Section 6.6 acted as a framework for action. Large numbers of issues were identified. Equally large numbers of corrective actions were initiated and integrated to make step changes in performance. There were too many to cover in this book, but a number of the most significant issues and the related initiatives are explained in some detail in the chapters detailed below:
Applying Business Best Practices 49 6.11 Principles
Significant events and changes trigger responses, which follow the bereavement curve. This is true for people at all levels.
Facts demonstrate reality and drive alignment in a way that opinions never can.
Kotter, J. P. 1996, Leading Change. Boston: Harvard Business School Press. ISBN-10: 0875847471.
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