Home Computer Science Safety at the sharp end a guide to non-technical skills
Training design is not an art (Salas and Cannon-Bowers, 2000), but rather should be a systematic process that allows for the creation of an environment that enables dissemination of the non-technical skills required to improve job performance. This chapter has outlined the steps that should be taken when designing a non-technical skills training course. It is recognised that limitations in terms of personnel, time resource and access may mean that it is not possible to carry out the steps exactly as described above. Nevertheless, the efforts made to complete a systematic approach to training development will pay off in terms of the quality and relevance of the training, and as a mechanism for enhancing individual, team and organisational effectiveness.
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