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Home arrow Computer Science arrow Safety at the sharp end a guide to non-technical skills

Key points

  • • Non-technical skills are typically assessed using ratings of behaviour during task performance (actual task or in a simulator). This assessment should complement the evaluation of technical skills.
  • • Behavioural rating systems need to be developed carefully for a particular occupation and task set.
  • • A number of behavioural rating systems have been designed for safety- critical occupations, in aviation, transportation, the energy industry and acute medicine.
  • • Raters need to be properly trained and qualified to make assessments of nontechnical skills, especially if these are for summative or jeopardy evaluation.


Ants (anaesthetists’ non-technical skills) notSS (non-technical skills for surgeons (NOTSS) University of Aberdeen Industrial Psychology Research Centre European Aviation Safety Agency Facilitation Skills Assessment Tool (FSAT) Line Operations Safety Audit (LOSA) University of Texas Human Factors Aerospace Group Observational Teamwork Assessment for Surgery (OTAS) Imperial College, London

UK Civil Aviation Authority US Federal Aviation Administration

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