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Effectiveness refers to the accomplishment of tasks with efforts that are commensurate with the value created by these tasks.

The paradigm "All things worth doing are worth doing well" should be replaced by "All things worth doing are worth doing well only to the extent of their contributed value to the company." Engineers and managers need to be value conscious. Perfectionists have no place in a progressive industrial environment.

Strategic and Operational (Tactical) Decisions

Strategic decisions are those that set the direction for the unit, department, and company. These decisions determine what are the right things to do. Examples include which new markets to pursue, what new products to develop, who should be engaged as supply chain partners, and when the right time is to acquire which new technologies to enhance competitive advantages. Operational decisions are those that specify ways to implement a specific task, project, or program. They define how things are to be done correctly.

STEM professionals with managerial responsibilities are involved in making strategic decisions. Others working as technical contributors are typically involved with decisions that are operational in nature.

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