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IV: SPECIALIZED ASPECTS OF RISK MANAGEMENTPREMIUM REBATE PROGRAMRisk ControlLessons Learned: Strategic Risk Mitigation and Decision SupportBACKGROUNDB – QUESTIONSASSOCIATION D: GREENSQUAREExample #8. Chapter 16: Operational Risk ManagementRISK MANAGEMENT FRAMEWORK – ACCOUNTABILITYABOUT THE CONTRIBUTORKilgore Custom MillingRisks Affecting Higher EducationSTATEGIC RISK MANAGEMENT RETURN ON INVESTMENTABOUT THE CONTRIBUTORWE HAVE TO BUILD THE CHIEF RISK OFFICER/RISK MANAGER PROFESSION FROM SCRATCHAlleged Corruption at Chessfield: Corporate Governance and the Risk Oversight Role of the Board of DirectorsWho Was to Blame?Risk Governance Approach at Zurich with Three Lines of DefenseRISK MANAGEMENT PRACTICES WITHIN MECOMODERN PORTFOLIO CONCERNS CONTAINED IN THE FRAMEWORKRisk Appetite DeterminationAPPENDIX: LCT ERM EXAMPLES FROM THE HOWOperational RepercussionsBOARD PERCEPTION OF ERM: "WE HAVE TO CHANGE THE WAY WE RUN THE BUSINESS, BECAUSE LACK OF ERM CREATES INEFFICIENT MANAGEMENT"ERM DEVELOPMENT IN THE PASTResults-Based BudgetingVI Other Case StudiesCHESSFIELD BOARD MEETING TO DISCUSS THE AUTHOR'S RECOMMENDATIONSERM AND THE CENTER FOR HEALTH QUALITY AND INNOVATIONStrategic Risk Management Lab CommentarySTRENGTHENING THE PROGRAM – 2010-2013ERM in Practice at the University of California Health SystemABOUT THE CONTRIBUTORLeveraging ERM to Practice Strategic Risk ManagementERM/Integrated Risk OutcomesMAJOR ACQUISITIONRISK PROFILE: RISK MAP AND ACTION PLANSFinanceSAMPLE CASE STUDYThe Astro GroupCONTEXT – CITY OF EDMONTONPurposeMONTE CARLO SIMULATION (STEP 2)CORPORATE GOVERNANCE IN MALAYSIAWHAT NEXT?: CURRENT PRIORITIES AND FUTURE DIRECTIONCONCEPT FANSLeveraging Technology to Support ERMLESSONS LEARNEDABOUT THE CONTRIBUTOREditor of the Hope City TelegraphPROTECTED HEALTH INFORMATION VALUE ESTIMATOR (PHIve)Key Success FactorsAGRICORE UNITEDPresident's Advisory Committee on ERM (PACERM)Risk-Sensitive CultureREGULATORY ENVIRONMENTExample #3. Chapter 5: Becoming the Lamp Bearer – The Emerging Roles of the Chief Risk OfficerCOMMUNITY VIEWS ON POLICE ISSUESKILGORE CUSTOM MILLINGStep 2: Identify Key Risk ElementsBACKGROUND AND IMPLEMENTATIONRISK AGGREGATIONSOME USEFUL METHODOLOGYRisk Management FrameworksJPMorgan ChaseInternal AuditAPPENDIX III: ROCKY MOUNTAIN CHOCOLATE FACTORY, INC.CURRENT OVERALL ERM DEVELOPMENTMAIN ISSUES IN POLAND'S ERM IMPLEMENTATIONPREPARING FOR UNCERTAINTY: DEFINING AND TESTING STRATEGIES (STEP 4)ENTERPRISE RISK MANAGEMENT (STEP 1)TEMPLATE EVOLUTIONFindings on the Process of Selecting and Implementing a FrameworkValue at RiskExternal AuditorsWORKING WITH EXTERNAL STAKEHOLDERSABOUT THE CONTRIBUTORSModern Portfolio Theory (MPT)QUESTIONSRisk Management Information Gathering Exercise (January 2010 to June 2011)UW'S ERM MODELCAUSE AND EFFECT ANALYSISMATURING: YEARS 1 AND 2ABOUT THE CONTRIBUTORSHELPING THE BOARD MAKE INVESTMENT DECISIONSORGANIZATION CULTUREHousing Association Case Study of ERM in a Changing MarketplaceWHAT THE CONSULTANT HEARDWHAT NUMBERS SAY ABOUT ERM MATURITYTotal Risk Profiling ToolChallenges and Obstacles of ERM Implementation in PolandRisk FrameworkCity Auditor's ReportTECHNOLOGYGLOBAL ROLLOUTBACKGROUNDZURICH'S BUSINESS RESILIENCE TOOLSOperational RisksSETTING THE CONTEXTCEO COMPENSATION ISSUEMARS' ERM HISTORYERM at Malaysia's Media Company Astro: Quickly Implementing ERM and Using It to Assess the Risk-Adjusted Performance of a Portfolio of Acquired Foreign CompaniesBlue Wood ChocolatesGoldman SachsMilk Markets OverviewPRACTICAL APPLICATIONS OF RISK MEASUREMENT FOR INSURANCERisk Management ApproachComparing RCA ToolsThe Role of Root Cause Analysis in Public Safety ERM ProgramsOrganizational Placement of ERMACKNOWLEDGMENTSAbout the EditorsTHE COMPANYStep 4: Link Programs, Initiatives, and RisksBoard-Level Risk Committee and Executive Risk Committee ResponsibilitiesMECO STRUCTURETHE BEGINNINGS OF THE RISK MANAGEMENT JOURNEYERM FOUNDATIONSToronto Dominion Bank (TD Bank)LEGO STRATEGIC RISK MANAGEMENTHARVESTING VALUEOUTCOMES AND LESSONS LEARNEDCATEGORIZING VARIOUS RISKS AT ZURICHLEARNER-CENTERED TEACHING: THE WHYTWO CONTENTIOUS RECOMMENDATIONSAdopting and Adapting the COSO ModelDiscovery, Damage Control, and RetributionEfficient Frontier Insurance FrameworkOrganizational Type Impacts Institutional CultureOperational Risk Management Case Study: Bon BoulangerieLessons Learned: Understanding Corporate CultureRISK MANAGEMENTExample #14. Chapter 10: How to Plan and Run a Risk Management Workshop; Chapter 22: Who Reads What Most Often?A – QUESTIONSLessons from the Academy: ERM Implementation in the University SettingV Mini-Cases on ERM and RiskCommon Language and Common FrameworkCocoa Markets OverviewOperational Excellence, June 2012 to December 2012Defining Risk CriteriaInformation TechnologyEVOLUTION OF ERM AT UWExample: Cause and Effect Analysis on Homelessness and the Criminal Justice SystemIMPACT OF THE RISK ASSESSMENT TOOLS ON THE PERFORMANCE OF THE COMPANIESExample #10. Chapter 18: Managing Financial RiskThe Reluctant General CounselTHE FINANCIAL RISK MANAGEMENT MEETINGFour Strategic ScenariosEstablishing the Governance SystemMALAYSIAABOUT THE LEGO GROUPRISK MANAGEMENT FAULT LINEThird Evolution: Multidimensional Risk Management Performance MeasurementLessons Learned: Identifying RisksPhilosophy of the ProgramStep 5: Determine Indicators and Mitigation ActionsGENERAL MOTORS' APPROACH TO ENTERPRISE RISK MANAGEMENTMESSAGE FROM THE CEO REQUESTING TO MEET THE AUTHORCase Facts: General BackgroundThe RCT SubsidiariesStep 3: Score Risk ElementsManagement Committee Meeting, December 2011SELECTING AND TESTING A STRATEGIC RISK MANAGEMENT MODELScopeENTERPRISE RISK MANAGEMENT AT ASTROINTUIT'S ERM JOURNEYTotal the ImpactsTurning Crisis into Opportunity: Building an ERM Program at General MotorsPortfolio 2: EquitiesReputational RepercussionsOptimizing the Risk and Reward Balance at ZurichBACKGROUNDREFERENCESELECTING AN ERM FRAMEWORKRisk MeasurementAnalysis of Capital AdequacyControl EnvironmentMARKET OVERVIEWSociete Generale – The Rise of TradingAPPENDIX A: JAA INC. FINANCIAL STATEMENTSCONSIDERATION OF BEHAVIORAL CONCERNS IN STRUCTUREStrategic Risk Management Lab CommentaryTHE MANAGEMENT TEAMFAILURE MODE, EFFECTS, AND CRITICALITY ANALYSISMeasuring Performance at Intuit: A Value-Added Component in ERM ProgramsValue and Risk: Enterprise Risk Management at StatoilWHO IS GETTING MANAGEMENT BUY-IN FOR ERM?LINKS TO STRATEGIC PLAN AND TO OTHER STRATEGIC TOOLSBACKGROUNDINFLUENCE DIAGRAMSABOUT THE CONTRIBUTORRisk Culture at ZurichSUCCESSFUL FIRMS: JPMORGAN CHASE, GOLDMAN SACHS, WELLS FARGO, AND TD BANKERM and StrategyFIVE KEY CHANGES TO PRACTICE THE WHATPHASE 2 – SUCCESSAt First a Few Side Bets, Then Massive SpeculationEmbedding ERM into Strategic Planning at the City of EdmontonTHE ENTERPRISE RISK MANAGEMENT PROGRAMREVITALIZING THE ERM PROGRAM – 2009-2010Hope City Citizens for Responsible GovernmentTHE HIGHER EDUCATION ENVIRONMENTFORCE FIELD ANALYSISManagerial SupervisionRecommending a Woman to Serve on the BoardZurich's Risk RoomCHARITABLE STATUSWHISTLE-BLOWER COMPLAINTERM PROCESSES IN STATOIL TODAYScope of the Risk FrameworkMarket RisksFOUR ASSOCIATIONSASSOCIATION C: ABILITY HOUSING ASSOCIATIONCulture at UWCOMPANY BACKGROUNDCalculating Value at RiskZurich Economic Capital ModelA Strategic Approach to Enterprise Risk Management at Zurich Insurance GroupMajor Competitive FactorsInitial Steps: Strategic Planning and Business ObjectivesGOVERNANCE DOCUMENTS, INTERVIEWS, AND ON-SITE OBSERVATION REQUESTED BY THE AUTHORIII: LINKING ERM TO STRATEGY AND STRATEGIC RISK MANAGEMENTUsing Key Risk Indicators to Understand Potential New Risks or Changing RisksUW President and ProvostFMECA Example 2: Operational Tactics Review ProcessSELF-DEALING ISSUERECOMMENDED STRATEGIC ERM MODELControl Complacency: Rogue Trading at Societe GeneraleCitizens against Racism Community GroupRisk OwnersAdvisory Committee Recommendations: Create a Culture-Specific ERM ProgramONE: KERVIEL'S TRIAL – A MEDIA CIRCUSBENEFITS OF MEASURING PERFORMANCE IN ERM PROGRAMSERM AT STATOIL: A BRIEF HISTORYLEARNING FROM THE FIRST ERM INITIATIVECreating a Risk-Aware CultureNerds GaloreStrategic RisksDeveloping Accountability in Risk Management: The British Columbia Lottery Corporation Case StudySecond Evolution: Risk Mitigation Progress MeasurementExample #1. Chapter 2: A Brief History of Risk ManagementStrategic Risk Management Lab CommentaryABOUT THE CONTRIBUTORBoard CompositionSugar Markets OverviewUses of Efficient Frontier Analysis in Strategic Risk Management: A Technical ExaminationLOOKING FORWARDERM STRUCTURE AT UWInternal Control FrameworkWHY THE NEED FOR A BOOK WITH ERM CASE STUDIES?INITIAL ACTIONSASSOCIATION A: LONDON & QUADRANTERM MATURITY MODELENTERPRISE RISK MANAGEMENT AT ZURICHRisk Monitoring and ReportingExample #9. Chapter 17: Types of RiskDEVELOPING A MORE SOPHISTICATED APPROACH TO RISK ANALYSIS AND EVALUATIONTHE FRONTIERSAnalyzing Performance DataMANAGING AND MEASURING VALUE CREATIONABOUT THE CONTRIBUTORSTurning the Organizational Pyramid Upside Down: Ten Years of Evolution in Enterprise Risk Management at United Grain GrowersCONSTRUCTIVE DIALOGUE: THE ESSENTIAL DIFFERENCE BETWEEN FIRMS THAT NAVIGATED THE CRISIS AND THOSE THAT FAILEDAPPENDIX II: THE HERSHEY COMPANYADOPTING AND IMPLEMENTING ERM IN COLLEGES AND UNIVERSITIESABOUT THE CONTRIBUTORHistory, Characteristics, and Assumptions of VaRProject ManagementAPPENDIX I: BLUE WOOD CHOCOLATESLegal and Regulatory RepercussionsYOUR TASK: CALCULATING PORTFOLIO VaR FOR VANE MALLORYSociete Generale Group Snapshot, December 2006Insurance RisksBACKGROUNDTHE FUTUREThe Responsibility for LearningFrom Business to Retail to Investment Banking, from Private to Public to State OwnershipRisk Management Move to Corporate Planning, December 2012 to PresentTHE CONTEXTERM CREDIT FINANCING OUTCOMESGOVERNANCEChief Administrative Officer of the CityEmerging Risk GroupTHE ROLE OF RISK MANAGERS, CHAMPIONS, AND COMMITTEESJerome Kerviel, an Ambitious OutsiderCORPORATE RISK EXERCISEConsolidationIntegrated Assessment and AssuranceTHE LEGO GROUP STRATEGYTHE PAPA MODELFailure and RetrenchmentFMECA Example 1: Engineering ProcessBringing Everything TogetherConstructive Dialogue and ERM: Lessons from the Financial CrisisDeveloping a Strategic Risk Plan for the Hope City Police ServiceSystem ReliabilityTHE EVOLUTION OF ENTERPRISE RISK MANAGEMENTEnvironmental Protection DepartmentMission StatementPilot pm2 Risk Scorecard MethodologyTools and TechniquesExample #4. Chapter 8: Identifying and Communicating Key Risk IndicatorsABOUT THE CONTRIBUTORReputation RisksFIVE WHYS ANALYSISSPECIAL SITUATIONSABOUT THE CONTRIBUTOREMERGENCE OF ERM IN HIGHER EDUCATIONCASE STUDY EXAMPLE: TACKLING VIOLENT CRIMEForewordGAME THEORYERM: A REEXAMINATION OF PURPOSERoles and ResponsibilitiesHealth System Specialized ProgramsERM at Mars, Incorporated: ERM for Strategy and OperationsCompliance, Operations, and Finance Council (COFi)Strategic Risk Management Lab CommentaryOPERATING PLAN WORKSHOPSERM PERFORMANCE MEASUREMENT AND REPORTING AT INTUITWhat Actually HappenedUW UnitsABOUT THE CONTRIBUTORSZurich Hazard Analysis ToolABOUT THE CONTRIBUTORV: MINI-CASES ON ERM AND RISKKEY STEPS IN THE DEVELOPMENT OF THE ERM PROGRAMExample #13. Chapter 23: Academic Research on Enterprise Risk ManagementStrategic Risk Management Lab CommentaryLOCAL CULTURELeadershipPerceived RisksEast End Residents AssociationBACKGROUND – OPERATING ENVIRONMENTPostmortemERM at TD BankImplementation History at UWWhy LCT?General Risk Management PoliciesInterviews within the Police ServiceChoices Made in 2012/2013Strategic Risk Management at the LEGO Group: Integrating Strategy and Risk ManagementRisk Management MethodologyCapital Budgeting ModelsPerceived RisksThe Role of VaR in Enterprise Risk Management: Calculating Value at Risk for Portfolios Held by the Vane Mallory Investment BankMoving Forward: Overseeing Strategy and RisksGetting to the Root of the ProblemTHE TRANSFORMATION PLANLEVERAGING ERM TO PRACTICE STRATEGIC RISK MANAGEMENTRESTARTING THE PROGRAM-2006-2008OPTIMIZING TOTAL RISKAn Innovative Method to Teaching Enterprise Risk Management: A Learner-Centered Teaching ApproachExample #11. Chapter 19: Bank Capital Regulation and Enterprise Risk ManagementTOTAL RISK OPTIMIZATION: LESSONS LEARNEDRisk Assessment MethodologyMODERN PORTFOLIO THEORY AS A FOUNDATION FOR EFFICIENT FRONTIER ANALYSISLiquidity RisksImplementing Risk Management within Middle Eastern Oil and Gas CompaniesPrinciplesII ERM Implementation at Leading OrganizationsII: ERM IMPLEMENTATION AT LEADING ORGANIZATIONSExample #6. Chapter 13: Quantitative Risk Assessment in ERMInterview DataTHE FMECA PROCESSAROP: ACTIVE RISK ASSESSMENT OF BUSINESS PROJECTS (STEP 3)ERM Program StaffStep 1: Identify StrategyFIRMS THAT FAILED TO NAVIGATE THE CRISISTerminologyASSOCIATION B: RCT HOMESIV Specialized Aspects of Risk ManagementBringing It All TogetherIII Linking ERM to Strategy and Strategic Risk ManagementSOME BACKGROUND ON THE HOPE CITY POLICE SERVICEABOUT THE CONTRIBUTORThe Influence of the Size of OrganizationsBim Consultants Inc.Using Key Performance Indicators to Measure Risk Management EffectivenessPerceived RisksChair of Police Service BoardOrganizational StructureSTRATEGIC RISK MANAGEMENT FRAMEWORK EXAMINEDBLUE WOOD FINANCIAL PERFORMANCEObjectives and StrategyROLE OF ERM IN THE ACQUISITION PROCESSJPMORGAN CHASE AFTER THE CRISIS: THE PERILS OF HUBRISEvolution of Risk ManagementTangible ResultsCAPITAL ALLOCATION: A FREQUENTLY MISSED PART OF THE ERM FRAMEWORK AND RISK TREATMENTUnderstanding the IssuesBusiness BackgroundAGGREGATIONJAA Inc. – A Case Study in Creating Value from Uncertainty: Best Practices in Managing RiskAPPENDIX B: RISK MANAGEMENT POLICYSector RisksCredit RisksTHE TRANSFORMATION PROCESSTHE UNIVERSITY OF WASHINGTON: A JOURNEY OF DISCOVERYLearner-Centered TeachingExample #5. Chapter 11: How to Prepare a Risk ProfileSpecific IssueTransforming Risk Management at Akawini CopperFirst Evolution: ERM Process AdoptionVI: OTHER CASE STUDIESStarting from Scratch: The Evolution of ERM at the Workers' Compensation FundTHE ACQUISITION AND DUE DILIGENCEClinical RepercussionsThe Monitor and Review Step – Focus of AOL's ERMREPORTINGInstitutional ProfileABOUT THE CONTRIBUTORSThe Role of the TeacherTD Bank's Approach to an Enterprise Risk Management ProgramTHE INVESTMENT PERFORMANCE DASHBOARDRisk Identification, Assessment, and ReportingExample #12. Chapter 20: Legal Risk Post-SOX and the Subprime FiascoMECO RISK MANAGEMENT BACKGROUNDThe Function of ContentEVOLUTION OF ERM AT AOLABOUT THE CONTRIBUTORSPreparation of the Author's Report and Communication with the RegulatorDocument ReviewCIB Gets a Boost from Trading TalentLeadership from the Top: President Outlines the ChargeRisk Governance StructureGAINING SENIOR MANAGEMENT OWNERSHIP FOR TRANSFORMATIONASTRO OVERSEAS LIMITEDTOWARD ERM PROGRAM INITIATIONCity GovernmentThe Balance of PowerTHE COMPANYLooking to the Future: JAA's Management of UncertaintyPresident of the Police AssociationRisk Management ProcessExerciseObjectives of Risk ManagementTerminologyAdvantages and Criticisms of VaRTHE NEW CONTRACTExample #7. Chapter 14: Market Risk Management/Credit Risk ManagementINTENDED USES FOR OUR APPROACHDeveloping the ApproachOther InputBUILDING THE RISK PROFILEInitial PlanningUnderstanding an Organization's Risks Helps Reinforce the Risk CultureZURICH GROUP'S ENTERPRISE RISK MANAGEMENT FRAMEWORKI Overview and Insights for Teaching ERMEvaluation Purpose and ProcessLawPortfolio 1: Energy CommoditiesPOLICING AND RISKADDITIONAL TOOLS AND TECHNIQUESCHESSFIELD INC. AND ITS BOARD OF DIRECTORSTWO: OUTCOME AND LESSONS LEARNEDExample #2. Chapter 3: ERM and Its Role in Strategic Planning and Strategy ExecutionROLE OF THE CHIEF RISK OFFICER AND GROUP RISK MANAGEMENT AT ZURICHCAPITAL MANAGEMENTRisk Oversight PrinciplesBusiness OperationsZURICH'S PROPRIETARY TOOLS USED IN ERM FRAMEWORKRisk ToleranceMETHODOLOGY TO DIAGNOSE THE STATUS OF ERM IMPLEMENTATIONRISK AND VALUE AT RISK OVERVIEWChair of Hope City Chamber of CommerceWar Gaming and Scenario PlanningFinancial RepercussionsCase Study General FindingsLessons Learned: Developing Top Risks Lists and Reporting to Senior ManagementWells FargoHOW ZURICH USES ITS ERM TOOLS TO CREATE NEW VALUEVALUE MAPSSECTOR ISSUESStrategic Risk Management Lab CommentarySPECIFIC CHALLENGES AND OBSTACLES OBSERVED IN RISK MANAGEMENTComparison of pm2 and ISO 31000 Frameworks
 
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