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How This Book Is Organized

This book is organized into six chapters:

Chapter 1: Designing for the Next 50 Billion Devices

This chapter examines the rapid growth of devices from the 1950s to the current era of Ubiquitous Computing . What do 50 billion devices mean for human attention, bandwidth, and battery life? What risks does a social network of devices have for human agency, and how can we solve these problems with Calm Design?

Chapter 2 : Principles of Calm Technology

This chapter outlines a number of guidelines for designing Calm Technology. We’ll cover concepts such as the limited bandwidth of attention, compressing information into our peripheral senses, and designing technology to consume the smallest amount of our mental attention The chapter outlines the following principles:

о Technology should require the smallest possible amount of attention

о Technology should inform and create calm .

о Technology should make use of the periphery.

о Technology should amplify the best of technology and the best of humanity

о Technology can communicate, but doesn’t need to speak .

о Technology should work even when it fails .

о The right amount of technology is the minimum needed to solve the problem

о Technology should respect social norms.

Chapter 3: Calm Communication Patterns

Here we’ll look at examples of Calm Technology grouped by how each device captures our attention This chapter discusses simple status indicators such as lights and sounds, then goes on to examine more complex, system-based patterns such as persuasive loops and contextual notifications . These are some of the topics we’ll discuss:

о Visual status indicators

° Status tones

о Haptic alerts

о Status shouts

о Ambient awareness

о Contextual notifications

о Persuasive technology

Chapter 4: Exercises in Calm Technology

This chapter gives you the opportunity to apply what you’ve learned in a series of exercises involving the design of common human objects .

Here’s a full list of the exercises we will look at: о Exercise 1: A Calmer Alarm Clock о Exercise 2: A Clock That Starts the Day о Exercise 3: A Year-Long Battery о Exercise 4: A Calmer Kitchen о Exercise 5: A Fridge for Healthier Eating о Exercise 6: Using Ambient Awareness о Exercise 7: Bringing Haptics into Play

Chapter 5: Calm Technology in Your Organization

This chapter discusses how you can integrate concepts of Calm Technology within an organization, including considerations of privacy and security. We’ll cover strategies for avoiding failed launches, how to form and test teams, and how to successfully transition products into everyday life

Chapter 6: The History and Future of Calm Technology

This final chapter more closely examines the origins of Calm Technology and Ubiquitous Computing at Xerox PARC . We’ll cover some of the philosophy of the researchers at Xerox PARC and how their early work contributed to their worldview.

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