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A Calm Interaction Evaluation Tool

At this point, we’ve already discussed the importance ofhaving a framework or tool with which to organize your thoughts and understanding of an object and its ability to capture your attention . Table 4-1 shows you four questions to think about when designing or evaluating an object . The table is organized into three main sections:

User

How does the object interact with a person, and how does the product affect the user? How does the device catch your attention?

Environment

Where is the object in the real world? What other products might interact or conflict with the product’s function or alert style? How does the product interact with the surrounding environment? This includes its physical environment (a kitchen, an office, etc . ) as well as the most common actions of the user around the time when they are using it

This category is important because it gives you details on whether the device itself is an issue, or whether the environment itself is an issue . Connected devices have two components: the device itself and the environment in which it is placed. Designers have to make predictions about the environment, but don’t often have control over it

For instance, you might make a device for use in the kitchen that works well with a calm status tone, but it might not be heard over the air conditioner in the window. In this case, it would be important to have a variable setting for tone, or an additional a non-auditory way of displaying the information .

 
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